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What We Can Learn from the Nurse Incident in Utah

A nurse was dragged out of a Utah hospital in front of patients and coworkers and then handcuffed against the wall. Her crime? She refused to draw blood from an unconscious victim of a motor vehicle accident.

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3 steps to properly documenting patient care in EMS

All members of the EMS team must commit to improving patient care documentation by expanding on the details and ensuring completion

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The ransomware epidemic: What EMS agencies need to know

Don't get caught paying to access your data; use these tips to prevent, identify and recover from EMS ransomware attacks

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2 barriers limiting impact of community paramedicine

Community paramedicine programs are being integrated into our health care system far too slowly to meet the needs of many underserved populations

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5 ways to tell EMS managers they were wrong

Follow these tips for explaining a mistake your manager made, responding to accusations of wrongdoing or suggesting an idea to improve your service

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3 ways a toxic EMS culture creates liability

Aside from the human costs of a toxic organizational culture, the legal costs can add up just as quickly

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Outsourcing ambulance billing: Pros and cons

Like most issues any ambulance operation must address, there is no "one size fits all" answer as a lot of variables come into play

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Understanding, preventing sexual harassment in the EMS workplace

Here's four proactive measures EMS employers can take to prevent harassment and discrimination in the workplace

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